Preorder Policy

Preorder items are best-selling or high demand pieces (previously in-stock and sold out OR highly requested by clients).

If you decide to Preorder an item on our website, please note the following:

• Preorder items are made to order for Poppy Rose Boutique exclusively. The Preorder process can take anywhere from 3-8 weeks depending on the fabric, manufacturing, quantity and details of the item. On rare occasions, it may take longer than 8 weeks. If so, we will update the new ETA on the product page. 
• For Exchanges on Preorders, you have 14 days from the day the order has been delivered to you - not the date on the original invoice, as this is only the order date.
• Payment is charged immediately at checkout, not when the item ships.
• If you want to cancel your order before the pre-order arrives, you will be issued a store credit. No refunds will be issued.
• The date listed on the Preorder page is an approximation/estimate (ETA) communicated by our manufacturer and we only update as more information is provided. 
• We do our very best to communicate all details for Preorders on the product page on the website.
• If you have questions you can email hello@poppyroseboutique.com at any time!